I was searching for a way to have a difficult conversation with a co-worker today and came across Fellowship with God: obedience, love, and truth (1 John 3:7). It helped me realize I need to come to the table with my faults and own the fact that I don't have all the answers. I really like Vital Smarts Crucial Conversations method of preparation conversations where stakes are high, opinions differ and emotions are strong. The goal is to build a stronger relationship while solving problems.
- Prepare by Starting with your heart:
- Identify motivation: what do I want for me, the team, and the relationship? What's my motivation?
- What are the facts? How did I get here?
- What is our mutual purpose, and desired outcome?
- At the beginning of the meeting
- Get buy-in, agree to have the conversation now. If not reschedule.
- Clarify and agree there is an issue. Identify what the issue is clearly articulate what a successful resolution would look like for both parties.
- During the meeting, make it safe
- Respect and care about their interest as much as my own
- Invite dialog and listen
- End the meeting with an action plan
- Who will do What by When and followup
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