People go to church occasionally for many reasons: invited by a friend, to see a family member perform, special occasions (weddings...), religious observances (Christmas, Easter), they need guidance in life because of a life event (family member dies, divorce, lost job or just feeling lost).
People continue to go to church for a few basic reasons; friends/family/community, life-changing experience, habit, religious devotion, "to be filled-up" after a week of battle,
Didn't text or call, didn't ask for contact info and didn't send a personal note
- Inadequate followup - robo systems don't count. The church is people.
Didn't clean up the grounds, building inside and out
- People don't care, can't afford it, don't ask for help or don't allow lay people to help (as some well-intentioned people can "make it worse").
Didn't have trained people to connect with new people
The 15 minutes after the service is the time of church growth. What you do with your visitors after the service will determine the growth of your church.Didn't have an organized/friendly person leading hospitality portion of the service (people over systems)
If you don’t connect with your visitors you won’t be able to do any follow up with them
Think of the range of church visitors you attract to your services. They range from people who don’t want any connection to those who are longing to be part of your church.
Train your people to cater for everyone in this wide spectrum. From: https://www.growahealthychurch.com/church-visitors-dont-return/
- New people feel awkward
- Didn't care about who attended or was missing from attendance
- Say offensive, opinionated things with an attitude like "we all believe this is true"
It’s the personal touch, the second-mile effort and the keeping of system-based promises that make you and your church stand out.
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